Privacy Policy

Effective Date: 24th May, 2024

Introduction

Janwi Health Care Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, and interact with us offline.

Information We Collect

Personal Information

When you use our services or interact with us offline, we may collect personal information that can be used to identify you, including but not limited to:

• Full Name
• Date of Birth
• Blood Group
• Contact Information (Phone number, Email address)
• Medical History
• Health Insurance Information
• Appointment Details
• Payment Information

Non-Personal Information

We may also collect non-personal information that does not identify you, including but not limited to:

• Browser and Device Information
• IP Address
• Cookies and Usage Data

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing your healthcare services
• Processing your transactions and billing
• Scheduling and managing appointments
• Communicating with you about your health, appointments, and our services
• Improving our website, app, and services
• Complying with legal and regulatory requirements

How We Share Your Information

We may share your information in the following circumstances:

• With Healthcare Providers: We may share your information with doctors, nurses, and other healthcare professionals involved in your care.
• With Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as billing, payment processing, and IT support.
• As Required by Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• For Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Secure access controls
• Regular security audits and assessments

Your Privacy Rights

Depending on your location, you may have certain privacy rights regarding your personal information. These rights may include:

• The right to access your personal information
• The right to correct or update your personal information
• The right to request the deletion of your personal information
• The right to object to or restrict the processing of your personal information
• The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [info@janwihealthcare.com]
• By phone: [18002023766]